Course Library

You deal with numbers and data all the time. You're familiar with manipulating spreadsheets, updating forecasts, analyzing revenue and deciphering data down to the tiniest detail. Or maybe you occasio ...

The IRS Data Book reported 5.36 million civil penalties from data handling errors that amassed to more than $7 billion in fines. A Bloomberg BNA study revealed that 27% of accounting mistakes were mad ...

Best practices for keeping your business communications and correspondence professional, on point and error-free Poor writing skills reflect negatively on your ability, your confidence and your busine ...

Be prepared to handle emergencies, threats and unexpected situations Unexpected events can have devastating effects that threaten the safety, security and well-being of both the company and its employ ...

Sometimes, even the most helpful and caring people don't have the skills, experience or attitude to handle a really tough customer or client. With the tips and techniques provided in this powerful pro ...

You've just been promoted to "manager" — now what? Getting promoted is a heady experience … until reality sets in, and you realize you're not quite sure exactly what's expected of you in your new posi ...

Finally, a course for Facility Managers that addresses the challenges, difficulties and dilemmas of this demanding position! You'll learn how other facility managers at top organizations solve problem ...

Upbringing, education, and talent aside, all good leaders share the same quality: superior communication skills. Through observation, trial and error, or schooling from mentors, they've mastered the a ...

Work faster and smarter with Excel It's frustrating to know what Excel can do, but not understand the techniques to accomplish it. In one day, you will learn not only the formulas, database techniques ...

Discover the basics, plus expert power tips! Starting with the basics and moving to more advanced features, you'll learn how to turn Excel into your most powerful productivity tool. If you're only tap ...

Workers' compensation is an area in which many organizations inadvertently overspend. Consequently, workers' comp is a great area to analyze in an effort to cut costs and trim the fat from your budget ...

Have you recently been promoted to a new position as a manager or supervisor? Moving into a position of authority means meeting new challenges, taking on new responsibilities and mastering new skills. ...

In this seminar you will: Identify the most essential elements to cultivate excellence and achieve results in your organization Develop core leadership qualities to take you and your team to the next ...

You’ll learn to delegate more effectively, set realistic goals and expectations, put systems in place to monitor and track progress and eliminate unproductive “wheel-spinning” from your department at ...

As a supervisor, you're the one in charge, but you know all too well that your job description doesn't even begin to cover the many roles you actually fill. In today's world, supervisors and their tea ...

More is known today about "how to train" than ever before. Many old methods and once-accepted training practices are disappearing in favor of better, more effective procedures and strategies. The info ...

Overview   Here’s just some of what we’ll cover: What is harassment? What is bullying? Discover the truth about “innocent” flirting, banter and teasing Communication skills that will help every employ ...

Get sales and use tax answers that keep your company legal and you out of hot water! Receive tips and techniques that may save your organization thousands in penalties Gain new insights into the most ...

As a supervisor, you're on the spot, every day Discover essential supervisory skills and techniques to bring out the best in your employees with this supervisor training. Learn to become a leader inst ...

Behind every successful organization, there's a great financial manager … Your job as your organization's controller means that it's up to you to juggle people, projects, finances, budgets, and purcha ...

QuickBooks is one of today's business accounting lifesavers. This simple-to-use software can help you manage your inventory, track the costs of your business, generate professional invoices and purcha ...

n one intensive day of training, we'll cover today's most challenging payroll management issues including: The latest regulation changes that impact how you determine which positions are "overtime eli ...

Prioritize crucial projects, manage conflicting demands, reduce pressure and master multiple tasks with confidence Enroll now for this energizing one-day seminar if you need to get more done in less t ...

Keep Top Talent! Are you a manager who lost some of your best talent? According to a recent, preliminary report from the U.S. Bureau of Labor Statistics, 2.5 million American workers willingly left th ...

Improve your relationships— at work and at home All business is people business. Like it or not, your career depends on how people feel about you — and whether or not they support you. Yet relationshi ...

Overview   In just one powerful day of training, improve yourself — and your relationships with others around you! All business is people business. Like it or not, your career depends on how people fe ...

Get up-to-date information on all aspects of collecting debts, including: The Fair Debt Collection Practices Act (FDCPA) Collection practices according to both federal and state law The clear, distinc ...

The latest and best practical information about workplace laws you must know! Confidently apply the latest thinking on the Family and Medical Leave Act (FMLA) and the Americans with Disabilities Act ( ...

This is training for today's leaders — people like you who are pulled in a million different directions, expected to get more done with fewer resources, and force to cope with budget cuts, corporate c ...

Here's just some of what we'll cover: Wording that could land your company in a legal landmine The difference between a policy and a procedure - and how to reflect them in your writing style Red flags ...

Inventory — it's the highest number on your company's asset sheet. Yet, most companies rely on outdated systems and yesterday's inventory control policies to manage this valuable resource. And you, th ...

Interpersonal Skills Training for Professionals: Your Career Maker or Breaker?  Your ability to work well with others can make or break your career. According to industry experts, technical skills alo ...

Boost your emotional intelligence … enhance your workplace relationships … and turbo-charge your career! There's a lot of buzz centered around emotional intelligence in the workplace right now, and wi ...

How to manage your time, stay organized, and get more done. Attend Taking Control of Your Workday, and you'll gain the specific skills and ideas that can increase your personal productivity, career po ...

Harness all the power and potential Excel has to offer … The basics of Excel aren't difficult to grasp … but mastering advanced techniques can be trickier. In fact, unless you are adept at deciphering ...

Problem employees are lurking in every workplace … And wherever they are, you can be sure they're costing the organization plenty — in lowered morale, lost opportunities and decreased productivity. In ...

As a manager, what kind of relationship would you like to have with your employees … Leader? Friend? Teacher? Mentor? … the person who motivates them, guides them, encourages them and makes them want ...

See immediate improvement in every writing project! No more missed deadlines! Learn professional writing techniques to help you overcome writer's block and complete every writing project faster and ea ...

Good communication opens doors … and poor communication closes them Communication is the single most important key to success in the workplace. If you can't communicate with confidence and credibility ...

Make no mistake: accounts receivable is too important for any business to ignore ... because if goods and services sold don't quickly become cash in the bank, it's just a "pie in the sky" that cripple ...

Organizations of all sizes spend countless hours entering data — such as inventory counts, cash flow costs and revenue results — into Microsoft Excel worksheets and manual entries can easily be made i ...

From sales numbers to customer records, inventory tracking to payroll information, data and numbers are all around. Working with Microsoft Excel is a daily requirement for many business professionals ...

Inventory — it's one of the most crucial numbers on your company's asset sheet. Most companies rely on outdated systems and processes for inventory management, unaware that QuickBooks can handle most ...

Company investigations into discrimination, harassment, theft or security breaches are fraught with liability and financial risks if not undertaken correctly. According to the National Law Review, emp ...

Taking on a managerial role is no easy task. Not only are you responsible for keeping your projects on time and yourself motivated, but you must see to it that your department works well with others, ...

Conflict in the workplace is inevitable. No matter how friendly you may try to be, annoyances and disagreements are bound to happen. Clashes can occur for a variety of reasons, including differences i ...

Your personal brand extends beyond your professional image; it encompasses your reputation and legacy within your organization and industry. A strong personal brand can unlock new opportunities both i ...

Every team faces challenges: disconnect, miscommunication, mismatched workstyles, missed expectations. The key to solving these? Understanding each other better. That’s where the DISC Model comes in. ...

Great leadership isn’t one-size-fits-all. The most effective leaders understand their own strengths, recognize their limitations and know how to adapt—to different situations and to different people. ...