Course Library

This course discuss the fact that leaders, managers and facilitators of meetings have different roles.

This course discuss the fact that leaders, managers and facilitators of meetings have different roles.

The Effective Negotiation course provides an overview of the negotiation process. It introduces the basic negotiation concepts, including the best alternative to a negotiated agreement, the reservatio ...

Negotiation provides an overview of the negotiation process. The course introduces the basic negotiation concepts, including the best alternative to a negotiated agreement, the reservation price, and ...

Achieve win-win outcomes in any situation. Negotiating is a natural process, but being good at it is not. It takes training and skill to learn to be an exceptional negotiator. The best negotiation is ...

Network security encompasses a number of devices and software, including firewalls, anti-virus software, anti-spam and anti-phishing software, proxy servers, two-factor authentication devices, and enc ...

Problem-solving skills are one of the most important in the skill set of a contemporary professional, but making decisions based on the generated solutions can be even more challenging. Some people co ...

The purpose of this course is to teach you how to build on your existing client relationships by referring clients to potential financial solutions when they express needs that can be served by your b ...

The purpose of this course is to teach you how to build on your existing client relationships by referring clients to potential financial solutions when they express needs that can be served by your b ...

Whether working with a client or as part of an internal investigation, communicating your findings is an important part of the fraud examination process. A written report provides not only a record of ...

Whether working with a client or as part of an internal investigation, communicating your findings is an important part of the fraud examination process. A written report provides not only a record of ...

This course will help internal and external auditors learn what goes into an effective audit observation and how to organize reports that meet professional standards, elicit management action, and com ...

This course reveals the process of making potential buyers describe, in intimate detail, their vision.

This course explores how to handle objections and lead buyers effortlessly to commitment.

The most successful organizations have a strong sales forecasting function, which allows them to precisely design their operations to match expected sales levels. In the Effective Sales Forecasting co ...

The most successful organizations have a strong sales forecasting function, which allows them to precisely design their operations to match expected sales levels. In the Effective Sales Forecasting co ...

The sales department must obtain orders from customers as cost-effectively as possible, or else an organization will soon go out of business. In the Effective Sales Management course, we describe ever ...

This course shows you how to have a clear understanding of how you can present and sell yourself more effectively via social media.

Users and organizations are generating new data at an unprecedented level. More than 90% of the known digital information that currently exists has been generated in the last two years. However, as th ...

Sometimes, even the most helpful and caring people don't have the skills, experience or attitude to handle a really tough customer or client. With the tips and techniques provided in this powerful pro ...

Sometimes, even the most helpful and caring people don't have the skills, experience or attitude to handle a really tough customer or client. With the tips and techniques provided in this powerful pro ...

Build a better foundation for a great customer experience. The foundation for great customer service is a customer's first impression when they call your organization. In many businesses, that first c ...

The foundation for great customer service is a customer's first impression when they call your organization. In many businesses, that first contact is with the receptionist. It is their role to make t ...

Many professionals feel overwhelmed by the pressure of work, and always seem to be working with a massive backlog of overdue projects. In Effective Time Management, we discuss how to prioritize your w ...

This course explores areas and types of negotiation commonly encountered in a business context.

This course explores areas and types of negotiation commonly encountered in a business context.

This course explores areas and types of negotiation commonly encountered in a business context.

This course explores areas and types of negotiation commonly encountered in a business context.

Warren Buffett once said, You can have all the brainpower in the world, but you must be able to transmit it. If you cant communicate, its like waving at someone in the dark nothing happens.As Buffett ...

Now you can apply preemptive and in-the-moment strategies to excel when communicating in unscripted situations. You’ll learn strategies for managing emotional and physiological responses, along with m ...

Now you can apply preemptive and in-the-moment strategies to excel when communicating in unscripted situations. You’ll learn strategies for managing emotional and physiological responses, along with m ...

Are you feeling anxious as you await the arrival of your CP2100 Report from the IRS?The process of gathering and organizing the necessary documentation to demonstrate your compliance with W-9 submissi ...

This course provides insight into how to bring control and intelligent management to your company's T&E expenditures.

This course provides insight into how to bring control and intelligent management to your company's T&E expenditures.

This course focuses on methods and skills that a practitioner needs to successfully represent their client before the IRS. You'll learn what the IRS is attempting to do regarding enforcement efforts a ...

Within every financial advisor’s practice, certain tasks have always been time-consuming, thereby constraining the efficiency of other essential duties. These include preparing for client meetings, co ...

Within every financial advisor’s practice, certain tasks have always been time-consuming, thereby constraining the efficiency of other essential duties. These include preparing for client meetings, co ...

Small business owners are on their own when it comes to saving for retirement. Establishing retirement plans for their businesses would help ensure that they and the 59.9 million Americans that they h ...

In the rapidly evolving digital landscape, businesses and professionals are continually faced with the challenge of digital disruption. This phenomenon, characterized by the emergence of digital techn ...

Wading through the types of plans available to clients can be confusing. This course provides an overview with specific examples that will allow CPAs and Advisors to provide some initial guidance.

Empowering Leaders for the Future of EHS&S Join senior EHS and sustainability executives from across industries at the Ritz-Carlton, New Orleans, January 25–27, 2026, for an immersive three-day experi ...

This is a two day live lecture presentation for certified public accountants and legal professionals working in or for nonprofit organizations. It offers CPAs 16 CPE hours. Day One of this advanced ev ...