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Organizations today are leaner and flatter, and they increasingly rely on employee teams to handle projects. Therefore, communication within teams is crucial to an organization's success. This course ...

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Many organizations are beginning to recognize flexible work arrangements as a means to facilitate improved performance and create a productive work environment that is responsive to the professional a ...

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Harassment and discrimination are costly to organizations. Everyone is affected by the negative consequences of a workplace that allows harassing and discriminatory behavior. This e-learning course is ...

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This course is designed to help you, as an employee or manager, to contribute more effectively to your team by utilizing strategies and tips on coping with change. The techniques will make it easier t ...

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Setting goals is one thing and realizing them is something else entirely. This course provides you with tools to set and remain committed to your goals. You will learn how to commit your goals to pape ...

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Have you ever thought about just how safe your work area is? Do you know about the hazards at your work site? Are you sure that all proper precautions are being take? A single accident can be devastat ...

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Over 90 percent of all business communication is in the form of writing. In this course, you will learn how to write a concise and informative business message. Your continued success in today's busin ...

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The Strategies and Tips in this course will help a manager to improve overall performance by knowing when and how to take corrective action with problem employees. You are given specific disciplinary ...

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Workplace disputes can have a negative impact on productivity and morale. Whether the dispute is between two or more employees, or between manager and employees, this course will help you deal with wo ...

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This course addresses the nuts and bolts of time management and includes tools for setting goals, keeping logs, and planning your time. It includes methods for identifying low pay-off activities and t ...

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Communication in the work environment is a vastly misunderstood skill. Too often, poor communication skills hinder employee and inter-office teamwork. With heightened global competition; innovative of ...

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This module presents a summary of the Foreign Corrupt Practices Act (FCPA) key provisions, and includes real-life scenarios.

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Harassment and discrimination are costly to organizations. Everyone is affected by the negative consequences of a workplace that allows harassing and discriminatory behavior. This e-learning course is ...

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The overview presents a broad overview of 360 degree feedback, also called multi-rater or multi-source feedback. This type of feedback system is becoming more popular in organizations, including many ...

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Organizations face the challenge of balancing responsibility for current, routine daily activities with the need to explore new possibilities for growth and continued evolution. With the changing pres ...

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This course is designed to help you unleash your leadership potential. You will learn how to take a stand, achieve a goal, and motivate others. The course explains how most leaders are made rather tha ...

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This course provides basic information on the precautions and procedures necessary for fire protection and safety in the workplace. Topics covered include fire prevention techniques, the types and cla ...

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This course presents solid, logical techniques for writing two crucial business documents: proposals and reports. It covers the various types of business reports and proposals, their structure, purpos ...

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The difference between a business just surviving and a thriving one is the energy and commitment of its people. A motivated and dedicated workforce is the formula for long term success. This course gi ...

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This course will give you an understanding of the dynamics involved in managing the performance of unionized staff, and provide strategies for motivating them to meet your expectations.

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You can lower stress, reduce waste, improve balance, enhance productivity, and make time for all the things you should be doing at work and in your personal life. The secret is time management. This c ...

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Because most companies employ people from a variety of different cultures, miscommunication and miscues can occur at an alarming rate. These miscues and poor communication negatively impact performanc ...

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This course was designed to help new supervisors address with confidence the challenges of managing their former co-workers. The course presents three key strategies for making the transition from pee ...

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California law requires organizations with 50 or more employees to provide two hours of mandatory sexual harassment training for managers and supervisors. This elearning course contains a series of vi ...

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Working as a team is an important part of most organizations. Becoming a high performance team involves understanding your own skills and limitations as well as though on your team. This course is des ...

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Increase sales by improving customer service. Learn to create and maintain valuable customer relationships, make a winning first impression, overcome communication barriers, diffuse tensions, and impr ...

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This course is designed to help participants improve their listening skills through practical exercises and increased awareness of their personal listening styles.

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An effective security program is an excellent tool for protecting work product, physical assets, intellectual assets and personnel. This elearning module will introduce key concepts in security, and p ...

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This course teaches you how to organize, write and edit messages. As we have learned, preparation is crucial. Many business communicators know how to gather research but may not be aware of the writin ...

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Recognizing employee performance and giving positive reinforcement is a key element of motivation. Master this ability and reap the benefits of a motivated, high performing individual or team.

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The Managing Workplace Stress module provides an overview of stress as experienced by employees. Topics covered in this module include: facts about stress, job stress, typical sources of workplace str ...

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Do you feel there's never enough time to do the things you want to – and have to – do? If so, you're not alone, but this time crunch is avoidable. Effective time management can help you lower stress, ...

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This course presents tactful, effective strategies for communicating bad or unwelcome news to others. You will learn strategies for presenting negative messages both inside and outside an organization ...

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One out of every four full time worker is harassed, threatened, or attacked on the job each year. That is a shocking statistic, yet most companies do not have a written policy on workplace violence, h ...

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Harassment and discrimination are costly to organizations. Everyone is affected by the negative consequences of a workplace that allows harassing and discriminatory behavior. This eLearning course is ...

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On July 26, 1990, the President of the United States signed into law the Americans with Disabilities Act of 1990. Known as the ADA, this broad federal statute seeks to end discrimination against indiv ...

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Effective delegation is a strategic tool that leaders use to save time, enhance the morale of workers, and develop junior employees by placing authority in their hands. In this course, you will explor ...

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People in every walk of life face recurring demands, information overload, increased workloads, and have family and/or community responsibilities and their own personal expectations of what they want ...

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The rapid growth and application of social media represents both an opportunity and a risk for many organizations. This online module provides company stakeholders and employees with a thorough unders ...

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This course explains how to use the 3 x 3 Writing Process for routine business correspondence. You will learn how to correspond with different audiences—customers, employees and superiors. You will al ...

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This course offers everything the business communicator needs to improve public speaking and oral presentation skills. The course contains information on visual aids, verbal sign posts, and planning a ...

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Whether you are starting a new venture or looking to expand an existing business, sound information about your market is critical for success. You need to discover all you can about consumer preferenc ...

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Do you feel there's never enough time to do the things you want to – and have to – do? If so, you're not alone, but this time crunch is avoidable. Effective time management can help you lower stress, ...

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This course provides an introduction to the meaning of signals projected through body language. You will learn how these signals provide clues to attitudes and feelings that can be explored and verifi ...

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Hiring the right people is an important part of your role as a manager. This elearning module will give you an understanding of the four steps of effective interviewing and selection, and explore the ...

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New laws in New York State and New York City make harassment training and harassment policy development mandatory as of 2018. This course covers all the laws and regulations and ensures you are compli ...

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During the mid-1970's the United States adopted two laws that seek to counteract the participation of U.S. citizens in other nations' economic boycotts or embargoes. These 'anti-boycott' laws are the ...

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Do you wonder how you can provide effective feedback to someone? Do you hope that it's not taken the wrong way or misunderstood? Learn how to provide feedback that serves as a tool to enhance performa ...

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Productivity is the key to career success. In challenging and competitive times, companies look to their employees to accomplish needed tasks and assure the organization's viability. If companies down ...

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Whenever there is a new form of social gathering, marketers have been interested in developing a presence. The fast evolving area of Social Media is no different. Even though this new development has ...