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Have you experienced a team that was pure “magic”? Where everything worked seamlessly and produced pure brilliance? Do you have that “magic” now? How do you replicate that? The answer is achieving Tea ...

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According to Essentials of Organizational Behavior, 85% of employees admitted having to deal with conflict on the job. Another study found that 64% of leaders would rather avoid conflict than address ...

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Many certified public accountants find themselves in a position to delegate aspects of the project. Delegation increased the volume and quality of results. The difficulty is when delegation is conduct ...

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Neuroscience research provides evidence that the brain cannot actually do several tasks simultaneously. In fact, when you are multi-tasking, the brain is just switching from one task to another. There ...

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Think of all the disruption we have experienced over the last few years: a pandemic, labor shortages, political unrest, supply chain strain, inflation, and remote work environments. When facing change ...

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CEOs value employees who demonstrate business acumen because it helps drive success. To establish credibility in any profit or non-profit organization, anywhere in the world, one must understand how a ...

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Today’s rapidly changing business world demands creative perspectives – not predictability and repetition. Do not get bogged down in the undesirable symptoms of the status quo. Instead, develop the mi ...

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Adaptive Leadership requires self-reflection, self-correction, and being inclusive of those that challenge you. Four personality styles provide a framework to better understand how people work, contri ...

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Unconscious biases are shortcuts the brain takes to preserve energy and make decisions quickly. Leaders who overcome the many pitfalls of unconscious biases have higher performing teams, stronger inno ...

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Profitability. Strategy. Leadership. Team building. These might seem like very different management concepts but they all have one underlying theme, their success is dependent on accountability. Ignit ...

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Research shows Emotional Intelligence (EI) – as a leadership habit – is a more effective indicator than IQ when determining business success. A study by TalentSmart found that EI has the largest impac ...

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Could your future success be in jeopardy because strategic thinking does not fit into your daily activities? Or do you think that strategic thinking does not apply to you or your role in an organizati ...

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Today’s digital world means options and options mean you have a higher degree of competition to win and retain loyal customers. If you want loyal customers, you must evolve your customer service strat ...

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Successful certified public accountants must build trust with clients and staff members. Trust can be established with a combination of confidence, authenticity, professionalism, respect, and control. ...

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Do you consider yourself a reactive or proactive communicator? Are you able to: Get people to listen and take action? Overcome resistance to change and new ideas? Align people toward a common goal? Th ...

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Certified public accountants who manage or work on projects need leadership; the ability to gain the willing support of others. The level of leadership projected by a CPA is based on their leadership ...

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There are four different generations in today’s workforce, with a fifth approaching quickly. The ‘one size fits all’ leadership strategy is no longer viable for leading a team. While we often have sim ...

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One McKinsey survey found that 72% of senior executives thought bad strategic decisions were either as frequent as good ones—or worse, bad decisions were the prevailing norm in their organization! Ano ...

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Change management is the discipline that guides how organizations identify forces which require a change response, prepare their organizations to respond in a graceful and profitable manner, and manag ...

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The Crestcom "Mastering Negotiation Role Play Simulation" class does not simply address negotiation from a "sales" perspective.  This class addresses negotiation from the managerial, strategic perspec ...

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Leaders know the benefits of diversity. It fosters innovation, contributes to improved business outcomes, and can transform individuals and systems. However, building a diverse workforce is just the f ...

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Building and managing your team is much like building and managing a team of elite athletes, such as an Olympic team. You want the best – based on skill and attitude. Talent management is the process ...

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“The most serious mistakes are not being made as a result of wrong answers,” warned the great Peter Drucker. “The truly dangerous thing is asking the wrong questions.” If Drucker is right, then these ...

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Coaching is the process where a departmental or project leader trains team members or subordinates to overcome obstacles or raise their level of performance based on their judgement, their skill or th ...