New and front-line managers are one of the most important groups of people in a company's organizational structure. These managers typically deal with not only the requirements of a new level of responsibility, but they also handle the challenges from their leadership, in addition to leading, developing, challenging, and directing a team of employees working toward a common goal.

This course focuses on developing the technical skills necessary to manage. Now more than ever, managers are looking to lead with facts, develop with knowledge, and challenge with purpose.

Key Topics

• Listen. Stop talking. Listen.
• Take care of your people; Take care of your job
• Time management can really save your (work) life
• Feedback is the best form of flattery